|Customer Service a Spectator Sport
Hotels, restaurants and other businesses that depend on good customer service reviews have all grappled lately with how to respond to online feedback on sites such as Twitter, Foursquare and Yelp.
|Crowdfunding an Organic Farm
Even future farmers are turning to crowdfunding for cash. Just like other small-business owners who don't want to -- or can't -- take out a bank loan, there are new options for the social-media savvy.
|Twitter Hoping To Halt Hack Attacks
One too many high-profile hack attacks have hit Twitter recently, prompting the micro-blogging service to finally beef up security with a voluntary, opt-in, two-step authentication system. Will it be enough?
|Viva Movil! Buy a Phone from J.Lo
Latina pop sensation and entrepreneur Jennifer Lopez is teaming with Verizon Wireless on a new 4G LTE network and wireless service dubbed Viva Movil by Jennifer Lopez, aimed at the U.S. Latino market.