CRM Systems
Salesforce Debuts Community Cloud

Salesforce Debuts Community Cloud
CRM company Salesforce claims it has just defined the next customer engagement battleground. Its Salesforce1 Community Cloud promises a LinkedIn-style service for businesses.
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Infor Buys Cloud CRM App Saleslogix
Aiming to boost its CRM offerings, business application software and cloud services provider Infor has inked a deal to acquire Saleslogix’ cloud-based CRM application from Swiftpage.
Health Agencies Use Dynamics CRM
A number of health and human service organizations have turned recently to Microsoft Dynamics CRM to improve their customer service and case management abilities, while keeping costs in tow.
Desk.com: Video Customer Support
The Salesforce Desk.com Support Center now lets you take customer service to a whole new level with a new feature that lets you deliver video to customers for self-service support.
Oracle Sues Oregon Over Exchange
Saying government officials are using the technology company's software despite $23M in disputed bills, Oracle has sued the state of Oregon in a fight over the state's health insurance exchange.
Dynamics CRM Online Extends Reach
Now available in 17 more countries.
Oracle To Buy TOA Technologies
To boost field service capabilities.
Salesforce App Personalizes the Sale
New CRM and sales automation tools.
Microsoft Takes CRM to Gov't Cloud
With Dynamics CRM in early 2015.
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