CRM Systems
SAP, Oracle Settle Lawsuit for $359 Mil

SAP, Oracle Settle Lawsuit for $359 Mil
German software giant SAP has agreed to pay Oracle $359 million to settle a longstanding copyright battle, stemming from SAP’s 2005 purchase of Texas-based TomorrowNow.
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Salesforce Tackles Data Integration
Cloud CRM company Salesforce is pushing deeper into data integration with its latest innovation. Salesforce1 Lightning Connect aims to make it easier to integrate any data source with its platform.
VA Overhauls Customer Service
An agency that’s come under fire for its track record when it comes to customer service -- the U.S. Department of Veterans Affairs -- is using its revamped Web site as part of a effort to clean up its image.
Dynamics CRM 2015 Boosts Sales
A wave of CRM innovation. That's the message from Microsoft's Convergence 2014 Europe conference. To that end, Dynamics CRM 2015 will help firms deliver "seamless experiences" to customers.
Oracle Adds Services to Govt Cloud
To tap into revenues available through the federal govt’s Cloud First Policy, Oracle has added HR, enterprise resource planning and sales offerings to its Oracle Government Cloud Platform.
Govt Cloud Security Is Key for SAP
Lucrative tech contract at stake.
CRM Boosts Govt Agencies' Service
Improving case management efficiency.
Microsoft CEO on Cloud, Inequality
Backtracking on controversial remarks.
IBM and SAP Partner in the Cloud
Good for customers, not competitors.
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