|Salesforce Gets Industry Specific
The cloud CRM leader has a new industry-specific strategy for the so-called Internet of Customers. With its new Industries Business Unit, Salesforce.com is optimizing solutions for 6 vertical markets.
|Gartner: IT Spending Rising this Year
IT spending will increase 3.2 percent worldwide this year to about $3.8 trillion, according to Gartner's new Worldwide IT Spending Forecast. That compares with just 0.4 percent growth last year.
|Watson Boosts Customer Engagement
The victory of IBM's Watson supercomputer on Jeopardy! demonstrated that computers could quickly process a vast amount of natural language content. Not surprisingly, businesses are taking notice.
|Data Center Plug-In Monitors Security
ManageEngine has released a beta version of a security info and event management plug-in for its data center software. The company has also added support for Siebel CRM in its app manager.