|Nearly Half of Enterprises Adopt Cloud
A new study commissioned by Microsoft found that nearly half of organizations are beyond the pilot phase for cloud adoption. The study also found that a third now have a formal cloud computing plan.
|iRobot Releases Ava 500 'Bot
The Ava 500 video collaboration robot has arrived. iRobot Corp. is making its latest innovation available in the U.S., Canada and a few European markets via certified Cisco resellers.
|Salesforce Gets Smart Virtual Agents
IntelliResponse recently launched its virtual agent system on the Salesforce1 AppExchange. It integrates with the Salesforce Service Cloud and helps contact center reps find answers fast.
|Smart CRM: ShoreTel Taps Salesforce
What do you get when you integrate ShoreTel with Salesforce.com? More unified communications and the ability to align calling data with data already in your CRM system, for better business intelligence.