Data Storage Today

CIO Today Network Sites:   Top Tech News  |   CIO Today   |   Mobile Tech Today   |   Data Storage Today
News & Information for Data Storage Professionals
Vblock™ Systems:
Advanced converged infrastructure
increases productivity & lowers costs.

www.vce.com
Thursday, April 24th 
Next Generation Data Center Is Here!
Trending Topics:   Security Heartbleed Big Data Cloud Computing Windows XP Data Centers OS X Mavericks
Home
Data Centers
Storage Solutions
Storage Networks
Data Storage Issues
Data Security
DST Press Releases
 
Free Newsletters
Top CIO News
 
Mobile Tech Today
 

Data Storage Issues

Avaya Launches Unified Communications for Small Businesses

Avaya Launches Unified Communications for Small Businesses
July 13, 2012 1:36PM

Bookmark and Share
AvayaLive Connect is provided within the company's Collaborative Cloud, a framework for providing communications and collaboration to businesses through public, private and hybrid clouds. Announced in March, the Cloud's first services include AvayaLive Connect and an immersive collaboration environment called AvayaLive Engage.

Your Next Generation Data Center Is Here! Vblock™ Systems: the world's most advanced converged infrastructure are built on the Cisco Unified Computing System with Intel® Xeon® processors. Vblock™ Systems deliver extraordinary time to market, ROI and TCO, and flexibility to meet your continually changing demands with 5X faster deployment, 96% less downtime, and 1/2 the cost. Click here to learn more.

Avaya has launched a cloud-based, integrated suite of unified communications for small businesses. Called AvayaLive Connect and first announced in March, it provides voice, conferencing, messaging, mobility, presence and video through the Internet.

At a cost of $19 per user per month, the service is designed to provide unified communications for small organizations, without capital investment or IT maintenance requirements. The service is ordered and accessed, and the client app downloaded, over the Web.

Four Platforms Supported

AvayaLive Connect supports bring-your-own-device (BYOD) environments, mobile employees working remotely, and four computer and mobile platforms -- PC, Mac, iOS, and Android. Full-featured desktop phones are optionally also available from Avaya, and customers can test out the service through a free, 30-day trial. There is no contract, and the service can be terminated at any time.

Through the service, each signed-up user gets an external phone and is directly accessible to callers. There is unlimited long-distance calling in the continental U.S. and Canada, and two to six users can participate in multi-party video calls via PC or Mac Softphone.

Voicemail, offered with a visual management interface, comes with a mobile phone app and e-mail notification. Each user gets a personal conference bridge, which is controllable via visual controls on the mobile phone app or the PC/Mac Softphone, and voicemail storage up to 60 minutes per user.

A line designated as a main business phone number has automated answering functions, including dial by name or extension. The company said that additional hunt and queue functionality, such as rolling over a call to another line when the called line is busy, will be introduced in the near future. Each business can have up to 40 users signed up for the monthly service.

We asked Avaya spokeswoman Deborah Kline how this service compared with what's currently available in the market for small businesses.

Collaborative Cloud

She said that "other, more expensive and complicated solutions exist in the market, but none offer what we do at the price point we are at."

There's Skype, of course, which owner Microsoft is growing into its own unified communications service for consumers and businesses. Kline said Skype "has a more complex pricing and usage model" than AvayaLive Connect, and added that, since features on Skype are a la carte, it is "harder to predict how much your monthly cost will be."

By contrast, she said, AvayaLive Connect offers "all the rich features" one would expect to run a business, "with one low monthly price and no long-term commitment."

AvayaLive Connect is provided within the company's Collaborative Cloud, a framework for providing communications and collaboration to businesses through public, private, and hybrid clouds. Announced in March, the Cloud's first services include AvayaLive Connect and an immersive collaboration environment with personalized avatars in a 3D environment, called AvayaLive Engage.

Tell Us What You Think
Comment:

Name:



 Data Storage Issues
1. SanDisk Boosts CloudSpeed SSD Line
2. SaaS ERP Adoption Loses Momentum
3. Spanning Backup for Google Apps
4. Microsoft Makes Over SkyDrive
5. Tech Titans Release NSA Requests




 Most Popular Articles
1. Intel Bets on Cloudera for Big Data Analytics
2. SAP HANA Data Warehouse App Gets Faster Analytics
3. Fast Seagate 6 TB Drive Offered for Enterprise Data Centers
4. Resetting All Passwords Now May Be Worst Heartbleed Fix
5. ManageEngine Plug-In Monitors Data Center Security

Have an informed opinion on this story?
Send a Letter to the Editor.
We want to know what you think.
Send us your Feedback.

 Related Topics  Latest News & Special Reports

  IBM Targets Big Data with Power8 Line
  Fund Seeks To Head Off Heartbleeds
  Lessons from Verizon's Threat Report
  Officials Reveal Microsoft Data Center
  Verizon Report Exposes Cyberthreats

 Technology Marketplace
Business Intelligence
Get real-time, cloud-based information services with Neustar.
 
Cloud Computing
Next Generation Data Center Is Here! Vblock™ Systems from VCE
 
Contact Centers
HP delivers the future of the contact center with HP Qfiniti 10.
 
Data Storage
Next Generation Data Center Is Here! Vblock™ Systems from VCE
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise Hardware
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Hardware
Protect your network with APC Smart-UPS battery backup
 
Network Security
Protect your network with APC Smart-UPS battery backup
 

Network Security Spotlight
Tech Giants Fund Initiative To Prevent Future Heartbleeds
Can more funding prevent Heartbleed vulnerabilities in future open-source software? A new Core Infrastructure Initiative at the Linux Foundation is attempting to find out.
 
What Verizon's Data Breach Report Can Teach Enterprises
It’s probably not a jaw-dropper, but cyberespionage is officially on the rise. And the use of stolen or misused credentials is still the leading way the bad guys gain access to corporate information.
 
Top Cyberthreats Exposed by Verizon Report
Beyond Heartbleed, there are cyberthreats vying to take down enterprise networks, corrupt smartphones, and wreak havoc on businesses. Verizon is exposing these threats in a new report.
 
Navigation
Data Storage Today
Home/Top News | Data Centers | Storage Solutions | Storage Networks | Data Storage Issues | Data Security | DST Press Releases
Also visit these Enterprise Technology Sites
Top Tech News | CIO Today | Mobile Tech Today | Data Storage Today

Services:
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About CIO Today Network | How To Contact Us | Article Reprints | Services for PR Pros (In partnership with NewsFactor) | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 Data Storage Today. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.